QDXray

Most service providers today maintain a well-defined set of KPI’s, mostly based on telemetry from active network elements. This morning the NOC raised a P1 after seeing a few hundred PON ONT’s falling offline from PON ports on different line cards on different OLT’s.

The engineer on-call was alerted and quickly powered up his laptop to check what was wrong. Seeing drops all over the place he escalated to network planning to have a look into their fiber planning system and check topology on various endpoints.

Around 13:00, after hours of struggling through extensive logging, clicking through endless fiber planning screens, writing down data in excel sheets, it appeared a cable was damaged just next to a handhole.

You recognize this?
This is one of the pain areas we have to address when operating cable- and fiberplants. A data driven approach where data from all sources are combined in a data-science melting pot is the base for smart software algorithms creating actionable items driving corrective as well as proactive workflows in your organization.
This is QDXray, the battlefield is the access network based on a myriad of passives connected by complex fiber infrastructures.
One of our missions is to help our customers to minimize their day to day operational challenges and drive proactive workflows.
By the way: did you know QDXray offers WiFi additions to create the real end-to-end view? Just because QoE does not end at the frontdoor.